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Recensito da un ospite di Hotels.com il 4 mag 2012
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""Recensito da un ospite di Hotels.com il 24 apr 2012
Ottimo è da anni che vado in quell'hotel
"PARK PLAZA LODGE HOTEL - OTTIMA SCELTA PER L.A."Inviato da Antonio C di "Roma" il 16 mar 2012
Mi sono fidato delle recensioni prima di scegliere questo hotel e devo dire che non sono rimasto deluso. La posizione è veramente ottima, vicino ad un grande centro commerciale all'aperto con vari negozi e ristoranti. L'atmosfera non è quella tipica dei grandi alberghi, ma più vicina a quella di un residence. Elevata la pulizia. Il servizio manutenzione, che abbiamo dovuto chiamare per un piccolo problema con il condizionatore, è rapido ed efficiente. Molto gradito il parcheggio gratis. Un po' scarsi i prodotti trovati nel bagno: abbiamo dovuto far richiesta dello shampoo.
"Beachrunners Inn - Avvolgenti accappatoi!"Inviato da Laura G. di "Venezia" il 5 mar 2012
Che bello! bed e breakfast veramente accogliente. Ambiente caldo e molto rilassante. Padroni di casa molto discreti ma disponibili e gentili. Park gratuito a un minuto. Colazione abbondante, snack e frutta a disposzione durante il giorno. Ottima biancheria da letto e da bagno. La camera Laguna beach è un pò piccola con letto queen,ma noi siamo stati benissimo. E' un bel quartiere ma decentrato meglio l'auto.
"CELEBRITY OK"Inviato da Laura G. di "Venezia" il 4 mar 2012
Molto gentili, camere un pò spartane ma pulite e spaziose. Colazione al piano terra ma "in piedi" o ai tavoli fuori se il tempo è ok. Park gratuito a due passi. Vicinissimo al Kodak . Buon rapporto qualità prezzo. Tornerei sicuramente
Posizione
A Commerce, nel quartiere degli affari, DoubleTree by Hilton Los Angeles - Commerce si trova a breve distanza dai seguenti luoghi di interesse: Citadel Outlets e The Bicycle Casino. Nelle vicinanze è inoltre presente: California State University-Los Angeles.
Caratteristiche dell'hotel
La struttura DoubleTree by Hilton Los Angeles - Commerce dispone di una piscina scoperta, una vasca idromassaggio e una sauna. Le dotazioni business di questa struttura a 3,5 stelle includono un business center, sale riunioni per piccoli gruppi e una sala meeting. I servizi di ristorazione di questo hotel business includono un ristorante e un bar/lounge. Il personale può offrire servizi di concierge, servizi per matrimoni e catering per ricevimenti. Altri servizi offerti: una palestra, personale poliglotta e negozi di articoli da regalo/edicole. Parcheggio gratuito in loco. Nella struttura sono presenti aree destinate ai fumatori.
Camere
Le 201 camere con aria condizionata di DoubleTree by Hilton Los Angeles - Commerce sono dotate di cassaforte e quotidiani gratuiti. È incluso accesso a Internet ad alta velocità, wireless e cablato (a pagamento). I televisori offrono canali premium via cavo/satellite, console per videogiochi e film pay-per-view. I bagni comprendono soffione estraibile, set di cortesia firmato e asciugacapelli.
Le dotazioni aggiuntive includono kit per la preparazione di caffè/tè e ferro/asse da stiro. Su richiesta sono disponibili inoltre il servizio di couverture e il servizio sveglia. Le pulizie vengono eseguite tutti i giorni. Le camere della struttura DoubleTree by Hilton Los Angeles - Commerce sono tutte per non fumatori.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica dell'hotel.
All'arrivo vengono richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono dar luogo a spese aggiuntive. Le richieste speciali non sono garantite.
**Questi servizi potrebbero essere disponibili solamente in alcune camere o in alcuni alloggi. Alcuni servizi potrebbero comportare un supplemento.
La struttura DoubleTree by Hilton Los Angeles - Commerce dispone di un ristorante interno. È disponibile il servizio in camera con orario limitato.
Sono presenti una piscina scoperta e una vasca idromassaggio. Altri servizi ricreativi offerti: una sauna e una palestra.
Le attività ricreative elencate di seguito sono disponibili sul posto o nelle vicinanze. È possibile che siano a pagamento.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica dell'hotel.
All'arrivo vengono richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono dar luogo a spese aggiuntive. Le richieste speciali non sono garantite.
"Comfy and relaxing stay..."
The stay was relaxing. The pool/spa was totally awesome. This was our 2nd straight year staying at this Double Tree for our annual SoCal trip. Looks like it'll "spot" for our future SoCal trips. Thank you to all the staff.
"One to avoid"
It was terrible and we actually moved to get away!
"It's our once-a-year- hotel"
Many family members, and latin dance venues are nearby. We accomplish both visiting family and having a ball on the dance floor! The whirlpool is groovy - yet has many leaves ... Howabout increasing maintenance in that area? PeaceOut.
"Great location"
This was the first time that I stayed at a Double Tree. It was a great experience. The warm chocolate chip cookie that they welcome you with at check in made my day. The check in was really fast and easy. I always struggle sleeping on hotel beds, however, here they were great. I noticed the difference when I woke up. And, check out was a breeze. It […] was like they knew I was on my way out and had everything ready when I reached the front desk. Continua a leggere
"DoubleTree in LA"
Loved it! Down for the weekend to catch a GS Warriors at the Staples Center vs the LA Clippers. We are diehard Warrior fans and this hotel was awesome.
"good for shopping right next to the outlet."
Very comfort to stay and room is clean.
"Had no sleep."
I always stayed at this hotel whenever I am at L.A., but this time I got no sleep at all. My room was on second floor. I can hear everything from the next room and there were kids yelling and running up and down the halls all night. For some strange reason these kids does not sleep. They also enjoyed slamming doors all night too. I was just too tired […] to do anything about it.Next time I must remember to not get a room on the lower levels. Continua a leggere
"Nice location"
Great location. Can't get any closer to the Citadel Outlets but the noise of the freeway kept me up.
"The hotel Double Tree in Commerce"
The front desk staffs were too cool when we check in & also when check out, it made me feel like they are the bosses of us. I don't feel like we are welcome.
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"Only one downside"
The hotel was great. Except they wanted to charge us extra for internet.
Guest Relations Manager misled us about a refund. We got nothing but the runaround and eventually they took our monwy witrhout ever stayomg at the hotel.
Quest'ospite non ha lasciato commenti.
"Days inn near Citadel outlet mall Los Angeles"
Good location for the mall, walking distance. Not as nice as the one near Disneyland and it cost more than the one near Disneyland. All the staff was extremely friendly and helpful. The food was very good there. The air/ heat unit was substandard. I probably won't stay hear again. I will just go 5 miles south and stay at the Embassy in Downey which […] includes breakfast and free drink and snacks at happy hour and the rooms are much nicer and the price is about the same. Continua a leggere
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"Poor performance"
- headboard against elevator wall, extremely noisy - despite all the fixings for coffee, there was no machine in the room - restaurant was closed at 6:30pm, and only close options were fast food places at outlet mall
I would have been equally angered if these issues happened in my room. We have taken note of all your concers and we will be taking action to correct these issues immediatley. Thanks again for letting us know!
Risposta della struttura DoubleTree by Hilton Los Angeles - CommerceAt the time when I made my reservation I specified I wanted a room on your top floor, but non were available when I checked in. I am aware preferences and requests are not guaranteed, but why offer them if you can't guarantee them. I am pleased to say your staff was able to set us up on the middle floor and our guest room was very comfortable. Unfortunately, […] our peace was disturbed at 5:00 am when the guests in the two rooms across from us began to speak loudly in the hallway, banging luggage around, and allowing the door to hit the metal hinge as they went from one room to the other nonstop for one hour. I understand the behavior of others is out of your control, but I urge you to please remind your guest to be thoughtful of other guest sleeping. Thank you. Continua a leggere
"Very disappointed"
Thought this suppose to be a 4 star hotel, turn out to be totally wrong. Poor soundproofing, missing towel and toiletries. Everything cost $$$....internet, newspaper and no complimentary breakfast......Will not recommend this to anyone
I certainly appreciate you taking the time to write the review concerning your recent stay at our hotel. We hope that there were elements in your stay or service that you found enjoyable but I am truly sorry to read that we failed to meet your expectations in several areas. It is our goal to consistently provide the highest quality in both product and service, and it is vital to our continued success to know when we have fallen short of our own high standards. Let me simply say that all of us here at the Doubletree hotel Commerce are committed to providing a much better and more pleasant experience for our guests than what you had the misfortune of experiencing. I would have been equally angry if I would have encountered multipule issues. Again, thank you for taking the time to write. I sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly.
Risposta della struttura DoubleTree by Hilton Los Angeles - Commerce"customer service"
When I was planning my trip to L.A. for my unckl's funeral, I called to make reservation over the phone. I was told there weren't any rooms with double beds and only rooms with a king beds was available. I also was told that they did not reserve rooms for one day. I mentioned that my cousin had made arrangements to block 10 rooms with double beds. That […] did not seem to matter! Fustrated, I hung up with the person at Double Tree and made my reservations on line. I was able to get a one night stay and double beds there at Double Tree. It was stressful and emotional already having to deal with loosing a loved one and then having to deal with (were do I stay) made matters worse. Continua a leggere
"Doubletree, Commerce, CA"
The Doubletree was ok, not special. Our double room was small and there was hardly any extra room for anything besides our luggage. The staff were helpful and kind. The location was not an issue as we had a car.
"Great time at the Rose Bowl"
Great place to stay! Rooms are clean and fresh. The pool area is very topical and lush, with a lot of tropical plants, flowers and birds. The staff are all as helpful and answer all questions with a smile. You felt like you were staying with familly. As if that's not enough, there's a wonderful outlet center with great stores and places to eat, across […] a parking lot, 2 blocks away! We had a wonderful stay. Continua a leggere
Quest'ospite non ha lasciato commenti.
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"Double Tree in Commerce"
I stayed in this Hotel in the middle of my California exploration trip for my kids and nephews. Checked in late evening on December 21st, when I asked this boy at the front to count my stays into the HHonors program points, he said “No!” and explained that they no longer give out HHonors points to those who made reservations through 3rd party ( in this […] case, hotels.com). When I told him that I was earning HHonors points or PriorityClbuReward points from Hampton Inn and Holiday Express Inn. He repeated saying that Double Tree no longer allows HHonors points to the reservations made through 3rd party. Soon after checked in a room in 5th floor, my kid reported Internet connection problem. Rebooting their router on that floor by their maintenance person didn’t help connecting to Internet. When I called the front, this boy at the front desk said “Tablet PC’s were having trouble to connect to Internet.” And I was told to call some Internet company to get a help. When I told him not just my kid’s iPad but also my notebook cannot connect due to weak signal, then he offered to try it on a different floor. This Internet connection problem made my family to pack, move and unpack to 3rd floor. Now in a new room, the A/C window unit was not working properly. It was nosy and a half of the vent was blowing cold air while the other half blowing hot air. I called the front again and reported heater problem to the same person. He said the maintenance person had left for the day and he puzzled me by saying “Do you remember you already changed your room?” Now, when I asked a portable heater, he said “No! We don’t have portable heaters in this hotel.” And he said he however can get extra blankets. More than 25 minutes wait, two persons showed up with blankets and a small reflective type directional heater. Lying in a cold bed, I was wondering why all this things were happening and if my Christmas in California was going to be totally ruined. Following day evening when I came back to hot Continua a leggere
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"Great hotel"
We stayed here for the Thanksgiving holiday to visit family. Although it feels off the beaten path and a bit dark and tucked away, it was a great find! The room was spacious enough and the bathroom a decent size. Staff was always courteous and friendly. Loved the bar area and the adjacent library. The fitness center is well equipped with modern machines […] (and TV screens for each!). We had NO idea the hotel shared a parking lot with an outlet mall. They were far enough to not interfere with the hotel ambiance but close enough to walk to and shop. Great find! Continua a leggere
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"DoubleTree by Hilton Los Angeles - Commerce"
Highly recommended !!!
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"Doubletree"
Nice place...friendly staff. The restaurant is a bit pricey but good food. And to that waiter I had the first night. Step it up...my dinner should have had a salad and if you were paying attention I would have had way more beer than you brought me...other than that nice place.
Quest'ospite non ha lasciato commenti.
I love this hotel you will not be disappointed,it is very close to downtown,hollywood blvd and the beach,and the staff was sooooo nice and friendly,and the bed was to die for ,i love this hotel.
"quite"
it is worth it
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"Good Weekend"
This is my second time staying in this Hotel. I actually like coming to this hotel due to its proximity to the Citadel shopping. Especially if you come on a holiday weekend and Outlet shopping is great, plus it is really close to the hotel (AKA walking distance). The only down side was I need to get some work done and the hotel WiFi was not working, […] was a nominal fee for the service but they had issues with it. But great location and enjoyed my stay! Room service could have come earlier but still had a good time. Will definitely stay here again. Continua a leggere
"California hotel"
Great service good location.. Next to a mall and casino and great room rates
The hotel staff was very friendly and made you feel welcome. I would deffently stay here again.
"Good for shopping, not restaurants"
Great hotel clean, nice. Just not a big selection of restaurants in outlet mall only red robin.
"Professional and friendly staff"
Have stayed here on two occasions and staff is consistently professional and friendly. It's what you would expect at any hotel, however, the staff here stands out and makes your stay a bit nicer. Hotel is well kept and maid service is excellent.
"Excellent"
I've stayed in pricey hotels that did not meet my standards but this hotel by far is great! The beds were marvelous and the staff very accommodating.
Quest'ospite non ha lasciato commenti.
"My Stay at Double Tree in Commmerce, CA"
I was expecting a really good experience, since t I have stayed at the D Tree hotel in Sacramento, CA. My expectation was surpassed due to the fact of several items. Beautiful hotel, incredible gardens at front and in the middle of hotel, cleanliness, signs to appreciate guest respect for the others guest. Beautiful decoration, and wonderful room quality […] and attention to all the details. Customer Service was outstanding. I really appreciated the attention to details like quieteness, cleanliness and invitation to guest to keep a noise free hotel experience. It has been one of my best hotel experiences in the US. Continua a leggere
"A wonderful hotel"
We loved the Hotel in Commerce! The room was clean and the staff were fantastic.. I would recommend this hotel to anyone and everyone!!!
"The beds are very uncomfortable"
My husband I felt we had so much trouble sleeping the people above kept jumping and made alot of noise. The beds were also uncomfortable. The food was terrible and cold.,
"Superb staff and great customer service"
I have to say that the staff here is really outstanding. Always friendly, quick to help and resolves any issues quickly and with a smile.
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Quest'ospite non ha lasciato commenti.
"The Double Tree in commerce cal."
One of the best hotels i have stayed at great service and spotless rooms. i had a great time at the hotel and was greeted with a big smile and a complementry gift from them. next time i go out there im staying there again.
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