DoubleTree Suites by Hilton Orlando - Lake Buena Vista Lake Buena Vista

Hotel was under some renovation (that we weren't made aware of in advance) and jackhammering started above our heads around 10am. If your stay is in the near future, I would inquire into construction schedule before making reservations... Our room (6th floor) was very spacious and clean. Bed and pillows ultra-comfortable. Common areas updated, modern, […] and clean. Warm cookies at c/I a huge plus. $13 additional for SELF-parking a big negative. Continua a leggere

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Great stay definetly would stay again. Great stay for the money. Only thing not impressed with was their restaurant. We ate there one time. That was enough. For what we paid food wasn't worth it. We had a better breakfast at Perkins .

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It was very nice - I really liked that the hotel had little gifts for the children.The shuttle bus was very easy to catch for the parks and I liked that there were benches to sit and wait on. Our room was very clean and comfortable. I will definately stay again.

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We have 3 young kids and this was our first trip to Disney. We decided to stay at this hotel because of the location and the price. We had an excellent time and will definitely stay in this hotel again!

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Very satisfied with everything.

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Doubletree Suites won't knock your socks off with service or amenities but the friendly, attentive staff will ensure no obstacles stand in the way of your action-packed, fast-paced Disney schedule. I recommend driving over buses for going to the parks. Downtown Disney is a pleasant 10-minute walk for the able-bodied. Old folk & little ones without strollers […] may find it challenging, especially in the heat of the sun or late in the day. Continua a leggere

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The hotel itself was very pretty and everybody was really friendly. The mattress on the fold out couch was not comfortable at all. The pillows sucked! They were small square pillows and either super hard or flat.

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The purpose in getting a suite was in room dining. The doors to the cabinets were inoperable and the only space to store anything was around the tiny cabinet that already contained a microwave and sink. There was only a sofe in the living area. With three adults and two children, it was impossible for everyone to be in the living room unless we used […] chairs from the dining table...which wasn't comfortable seeing for watching a movie or lounging about. There was a mistake with our room. We were given complimentary Internet service as a token to offset their mistake. It wasn't a bad hotel, just overpriced for what we got. Continua a leggere

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The suite was very spacious, the bed was extremely comfortable and the service was great. It is great to have the buses to take you to the Disney Parks.

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They advertise this hotel is in Disney. It was a 45 minute ride to Magic Kingdom and one and a half our ride back. The desk clerk was rude and they added $25. to my bill without telling me.

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I have never had a bad experience at a Doubletree, and this one met my expectations. Overall I would say the beds are some of the most comfortable of any hotel, but you may want to bring a pillow if you don't like down.

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I had to pay $13.00 per night to park my car. Hotels .com should tell ther guest about this fee or have it added into the price of the room.

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Value for money. We like the hotel and the staff was very nice and friendly. Food order from room service is an improvement area.

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Super, Excellent!, Great price!

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Hotel was excellent. Love the cookies. Everyone was friendly and check in was a breeze. Rooms were spacious and very modern. Would be using DoubleTree again.

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I was happy with the hotel and that they had the transportation to the different Disney parks, but the bathroom needs an update and it would have been nice if the kitchen cabinets weren't sealed shut. Other than that the bed was great and I wish I could take the bed with me. The room was always kept clean, and the service was the best ever.

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My family enjoyed our stay at the Doubletree- the staff was friendly, helpful and very knowledgable about Disney- and since this was our first trip to Disney it was wonderful.

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We had a great experience when we first checked in to the time we left. The hotel staff were very friendly (even offered help w/baggage to the rooms). There were things to do in the hotel itself (pool, jacuzzi, kid pool, pool table, arcade, outside bar, Disney store, marketplace & even outside bar area by the pool). We were a little surprised the next […] morning by how the continental breakfast buffet wasn't "stocked" more w/hot food but overall very pleased. The room (and room service) were definitely bigger than we had expected & very pleasing & comfortable. We would definitely visit here again! Continua a leggere

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The 13$ parking fee is ridiculous.

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Good value for the money. Convenient location. Friendly, helpful staff.

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Great location- so close to Disney Parks. Downtown Disney is within walking distance. The hotel is older and you can tell. Room was not as clean as it should have been.

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Had a great stay for 6 nights around Christmas. Hotel was clean although a bit dated. Parking was extra, $11/night I think. No real view to speak of from any of the rooms because of the location of the hotel and the size of disney world. The hotel is at one of the edges of Disney world, closer to Epcot than other parks. There's a shuttle service shared […] with 3 other hotels nearby (Hilton, Holiday Inn and something else I don't remember). The shuttles ran every half hour, starting from an hour before park openings, ending an hour (or half hour, not sure) after park closings. There were 2 shuttles - one for magic kingdom and animal kingdom, and the other for Epcot and Hollywood studios (although the combinations were different on one of the days). Shuttle ride took about a 1/2 hour to get to the parks. Service was reasonable, but not 100% reliable. One morning the 8:30am shuttle showed up at 8:50am. Downtown Disney Marketplace, with restaurants and shops, is a 10-minute walk away. The sidewalks are very good for walking, but you don't see a lot of people walking around. Everyone drives or takes the shuttles to the parks, I suppose. There's another shopping area 5 minutes drive away, with restaurants like TGIF and Fuddruckers. We were doing some more traveling in the area and wanted to leave a couple of pieces of luggage at the hotel after checking out. Hotel was happy to accommodate, without any charge, even though we weren't coming back to stay with them. Continua a leggere

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Nice property, great location. Didn't have much staff interaction but what we had was good. Nice amenities.

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Nice friendly personnel.

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Went as a family of 4 and the pull out was so rock hard had to call for two cots (not a good thing when your there a week. Talk to the girl at the desk and she said we can put you in a bigger room for an extra $200 a night (really) the bathroom is also in the private bedroom so if anyone needs to use it they need to come into your room. Over all it's […] a nice place just not made for families which is what you have at Disney. Continua a leggere

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The staff is amazingly efficient, friendly and helpful! The location and price make this a perfect hotel for a family stay. We enjoyed this hotel as much as the high- end Disney hotels, such as the Beach Club, for a much better price. I highly recommend.

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The hotel is perfect for my family. My husband and I sleep in one bed my grandparents in the other and my 3 babies sleep on the pull out bed! Its a win win for everyone

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over all good...food has poor for the price............

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Every interaction with every employee was pleasant and positive.

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Good location in downtown disney. Would be a stretch to walk to downtown, but same as most of the hotels along this stretch. we were pleasantly surprised that our suite included a real kitchen area with a table and seating for 4 as well as sink, microwave, fridge, and coffeemaker, Made it very easy to eat breakfast in the room. Downstairs "market store" […] is extremely expensive -- pick up your cereal and milk elsewhere. We did not use pool, or other amenities but they looked fine. The free bus to magic kingdom was nice, saved about $15 in parking, although at the hotel you do have to pay $11 + per day to park. Continua a leggere

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Excellents rooms, and services, good infreastructure

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our room smelled of mildew. front desk failed to disclose that tour buses running from 8am to after midnight stopped directly beneath our room. our bellman, Tom, was the shining pinnacle of our stay. Tom volunteered his own vehicle to jumpstart mine after my battery failed.

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We came a day early so stayed here before staying a week at the Disney resort art of animation. I loved this hotel and how friendly everyone was! We have a family of 6 and there was plenty of room. The kids got instant goody bags and we all got warm cookies upon checking in. We needed extra towels since we had more in our party and there wasn't a wait […] at all its as if they knew and was already on their way it was suck quick service. All of the staff rather in the elevator, hallways, or outside were always professional and glad to answer any question you had. I will not be staying at pop century or art of animation like I have been doing in the past. I'm going to stay here next time where you get treated like you should while your on vacation and not get treated like a number.....I also learned this hotel has shuttles also like the Disney resorts......Will be staying here next time!!!!!!! Continua a leggere

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I had stayed at this property previously & been satisfied; the quality has gone seriously downhill in the last 4 years. we got to the hotel early (11am) & the room wasn't ready. We didn't expect it would be & said no problem. We had a full agenda of stuff that we were going to do, so no big deal. When we returned to the hotel that night at about 10:30pm, […] I went to the desk to pick up the keys to the room. I showed my ID & was given the packet with the room number & the keys. We went up to the room, and when I walked in the bedroom, I realized that the room was being occupied by someone else. (luggage, mussed bed, etc.) Luckily, the inhabitants of the room were not in there at the time. We immeadiately left & went back downstairs. When I explained that the room was already occupied, the front desk manager who had given me the keys in the first place gave me a perplexed look & asked to see my ID again. He then looked my reservation up in the computer & said he guessed he should have done that in the first place.He apologized & gave us a new room assignment. The room was very dark & the bathroom showed serious signs of age. (rust around the metal air vent, dirty grout) The room was so dark it reminded me of a cellar. I will say that we didn't spend much time in the room, but if we had had different plans that included relaxing at the hotel, I think I would have gone elsewhere even though the stay was pre-paid & I would have lost my money on the second night. Continua a leggere

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Everything was fine however the shower water was not hot, barely lukewarm

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Very convenient to DTD. King suites are definitely the way to go.

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Wanted to be by Disney before my cruise, booked one night but ended up staying two nights due to SANDY they were very accommodating to add a extra night. The day staff was very helpful. The night staff needs to be more customer friendly. They need to add internet to all room without charge first place that we have been that charged. The room we had […] needed to have the carpet replaced it exactly had a musty smell to it. Continua a leggere

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It was not what I expected from DoubleTree. It felt like some old cheap motel. I will never stay there again.

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What this site fails to say is that you have to pay $12/day for parking!! And while we were there, the water went out and it took hours for it to come back on. When it did, the water was brown. We called down to the front desk when the water first went out, and we were told they would call us right back. Never got a call. I called down again and was […] told there was a water main break and he would send up bottled water to us. Surprise, we never got any water. Poor customer service plus the insane price of parking just to stay at the hotel are two reasons we would not be back. Continua a leggere

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Had a great stay here. Furnishings in room a bit dated but were adequate for our needs. Woulkd definately use again.

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Good, clean room for those requiring a suite. Nothing fancy, but adequate. Common areas are nice. Cleaning crew does a good job. Shuttle to Disney Parks is a huge bonus. Breakfast buffet is good. There is also a grocery store and several moderately priced restaurants within walking distance. I recommend Flippers pizzeria. It gives you a break from the […] Disney food. Hotel is a few blocks from the Downtown Disney area. Continua a leggere

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