ME Madrid Madrid

Siamo entrati nella stanza-loculo alle 19 circa. Ci siamo fatti una doccia e, orrore degli orrori, lo scarico era quasi totalmente intasato, tanto che abbiamo dovuto aspettare più di mezz'ora tra una doccia e l'altra perché l'acqua andasse giù. Mi sono lavato i denti ed anche lo scarico del lavandino era intasato (una schifo incredibile)!!! Usciti verso […] le 22,30 ho fatto presente il tutto alla reception che, con i loro sorrisi puerili, mi hanno assicurato che avrebbero provveduto a disintasare la doccia ed il lavandino. Tornati verso le 0,30 ovviamente il lavandino era ancora intasato! La doccia l'abbiamo rifatta l'indomani ed ovviamente era sempre intasata! La stanza era minuscola tanto che ci stava solo una valigia aperta! L'altra l'abbiamo dovuta tenere sempre chiusa! Il secondo giorno siamo usciti dalla stanza per visitare la città verso le 9.30 e, nonostante avessimo messo il cartello di pulire la stanza, alle 14 la stanza era ancora da fare!!! Uno schifo incredibile! Ho fatto presente tutto ciò alla reception ed il tipo con i suoi falsi sorrisi mi ha detto che nel giro di mezz'ora avrebbe detto alla donna delle pulizie di pulire la stanza. Al che ce ne siamo andati disgustati! Tornati intorno alle 20 finalmente la stanza era stata fatta! Potrei raccontarvi altre cento schifezze di questo albergo (a 5 stelle!!! ma ne valeva al massimo due!!!!) ma mi fermo qui perché sono stato talmente disgustato che pensandoci mi viene solo da vomitare. NON ANDATECI!!! Continua a leggere

Central location in a neighborhood full of dining possibilities. Easy walking, in opposite directions, to the Prado and the Palacio Real. Facilities were fine, including free computer access. Our room was small but comfortable, and the young staff helpful. Breakfast buffet was excellent but very expensive. This “designer” hotel was self-consciously […] trendy, but that was not obtrusive. Continua a leggere

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We enjoyed the crowds that gathered at Plaza de Santa Ana and exterior beauty of the hotel lit up at night

loved it and would highly recommend. Great central location, clean, helpful service!

Walk to everything - including the metro! Hotel staff couldn't have been more accomodating. Highly recommend.

Very well located to all usual sights, but Madrid is easily walkable. The Hotel itself, very efficient but a little pricey. The square has a lot going on. Convenient to many eating places. Short walk to Puerta Sol for Metro. MY main advice... use Metro only for crossing the city. Walking lets you see so much more. Watch for pickpockets at the cathe […] dral. Continua a leggere

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This hotel was excellent in terms of price, location , quality of accomodation, and friendliness of staff. It was within walking distance of all the major attractions, and countless restaurants and bars. I could not recommend it highly enough. Make sure you check out the rooftop bar with the panaromic views of Madrid.

Having read reviews on numerous hotels in Madrid I eventually settled on the ME as the location seemed to be central which is of most importance to us. I was a little concerned as a number of reviews described the rooms as uncomfortably small and the service to be pretentious. We managed to make our way to the hotel from the airport with great ease […] just using the bus and by foot which I think speaks volumes for how centrally the hotel is located. We were greated with such warm, professional helpfulness and when we arrived at our room were pleasantly suprised. The rooms are small(ish) but I would by no means describe it as uncomfortable, there was plenty of room to walk around, the bathroom was stunning, the bed was incredibly comfortable and enormous. We spoke to reception on numerous occasions and each and every time we were treated as valued customers and felt that enough couldn't be done to help us. A lovely little surprise on our first day awaited us after we stepped out to investigate the beautiful square that the ME is sat on and to get something to eat, we then wondered back to the hotel room feeling thoroughly exhausted from a long days travelling, only to be met by our bed having been turned down, with little chocolates on it and a candle flickering away! What a lovely touch. On our final evening we went to see what the roof top bar was like and were blown away by the views and the thought that had gone into making it comfortable and special, the bar lady was charming also. The location is perfect, you can walk just about anywhere with great ease. The square comes alive at night with music, children playing and adults socialising and enjoying a drink. I couldn't recommend the ME enough and thank them very much for making my stay in Madrid so memorable. I genuinely hope to return one day. Continua a leggere

Wonderful staff, comfortable rooms. I would definitely stay there again.

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Loved the location, on a plaza, but not busy and near all the major sites and metro. Opted for the bigger room and loved it. Comfortable bed, quiet room, nice views onto the plaza. Thoughtful staff.

When checking we were offered a room upgrade for 25 euro / night and decided to do it. It was well worth it. The "level" room was not large, but very comfortable, and quiet, with a balcony and a great view over the plaza and surrounding rooftops. The free wireless service was great ... fast and reliable. And the staff was very friendly. Definitely recommend […] it. Continua a leggere

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We LOVED this hotel. Modern, a bit funky, and fabulous. The front desk staff couldn't have been more helpful. Their directions, meal suggestions and visit ideas were always right on. We loved looking out on the plaza (except on Halloween night, when it was quite noisy until rather late), and the room was very comfortable, with good storage space and […] are for 2 large suitcases. You can walk to almost every major sight, tapas bar or restaurant within 15 minutes, and the train station is also walkable if you don't have large luggage. There is also a rooftop bar, which has great views, but is rather expensive. We simply wouldn't stay anywhere else while in Madrid! Continua a leggere

Stayed for 4 nights at this modern hotel in the heart of Madrid. Enjoyed going out on Plaza Santa Ana, just outside the hotel, for a drink/snack. The room was small, but still smart furnished. Bathroom was modern and had good space. We also had a very satisfying dinner at the hotel's Restaurant. Very good atmosphere. The biggest pluss is the roof bar. […] What a wonderful start for our stay: A glass of Cava and a view over the citylights! Continua a leggere

My wife and I recently stayed at the ME Madrid for part of our vacation in Madrid. The hotel was really good overall, I would recommend it. It is located in the Santa Ana Plaza area. Request a superior or delux room.

Lovely hotel in the most fun area of Madrid. The staff were helpful, charming and spoke perfect English when necessary. Superior breakfast buffet.

Friendly, helpful and professional staff. Great location, close to everything. Some faint noise in the evening from the bar, however not enough to hinder a good nights sleep. Looking forward to a return trip!

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Great location big rooms, great breakfast and lots of style.

Freindly staff very small rooms

The hotel was outstanding in all respects. The room was very clean, the beds were extremely comfortable, and the shower was amazing. The breakfast buffet was great and all members of the hotel staff went out of their way to care for us. We had a great view of the Plaza de Santa Ana from our terrace and the location of the hotel was perfect for us. I […] would give this hotel my highest recommendation and urge any friends going to Madrid to stay there. Continua a leggere

hotel is ideally located with great access to the metro, important streets, shops etc... wifi is a plus.. staff are very friendly and informative.. taxi stand right outside the hotel..

I cannot recommend this hotel enough. I spend a lot of time researching the best places to stay on my travels and after much consideration I chose the ME Madrid and wasn' t disappointed. The location is amazing, right on Plaza Santa Ana-full of great restaurants and has a lovely atmosphere. You are less ten minutes walk to Plaza sol and mayor and indeed […] most attractions. The staff at the hotel were very accommodating. We travelled with our 17 month old son. At check in we were warmly welcomed and the travel cot was ready in the room. The reception staff couldnt have done enough for us, i'm only sorry I cant remember all their names!...They stored luggage, recommended places to eat/visit with our son, on the last day we had a late check out and they would not charge us !!Great for tired parenst with a late flight and a demanding toddler! The bar in the hotel is lovely-prices are higher that else where but that is expected of such a calibre hotel. the staff in the bar welcomed us and our son every night, heated his bottles, played with him and made us feel totally relaxed. The roof top bar has a great view -a must do visit. They allow children until 10.15 if you stay in the hotel. I have travelled all over the world and have stayed in some of the best hotels....the ME Madrid is right up there with them. This is down to their location and ambience, but most importantly their staff. I really couldn't praise them enough. Very impressive service. The place to stay in Madrid Continua a leggere

Created from an old bank building, the ME Madrid Reina Victoria id located abutting not one, but TWO of the liveliest plazas in Madrid. The hotel facilities are lively and up-to-date, with a significant "buzz." The rooms are spacious and furnished with terrific beds, robes and top class toiletries. The location is lively and offers a plethora of choices […] for dining, including the hotel's own top flight restaurant, as well as cafes, bars with tapas and full restaurants in th surrounding blocks. It is well located for seeing all of the major sights and museums, near the Metro, and near the wonderful Retiro park Continua a leggere

Stunning building, newly refurbished with modern decor with great attention to detail. Room was well laid out, Aveda toiletries, excellent shower. We had a Level Room with a balcony looking over the square - couldn't fault the room for quality, although square footage was tight. Staff were all very friendly and efficient too, no waiting around at all. […] The location is excellent, overlooking the Santa Ana Plaza with it's many bars and restaurants and a short walk to Plaza Major and the Sol area. Great hotel for a luxury city mini break. (Not sure how family friendly it would be though). Continua a leggere

Great location,wonderful room which was well furnished. The bed was very comfortable with exquisite bedding. Bathroom was very well appointed with great multi jet shower. Our room was on the fifth floor with a great views of the surrounding plazas from our deck. Location was great for the galleries and shopping and within easy walking distance. Our […] one meal in the hotel was dinner and it was excellent - great food, well presented and good service at a fair price. The staff were very helpful and spoke English. I would certainly recommend this hotel to others and if I were to visit Madrid again I would certainly stay there. Continua a leggere

Best way hotel to compare this to is a W. The service was amazing and the room was amazing. Very trendy bar and a great rooftop club / lounge if you are looking for a drink... or to socialize.

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Worth the upgrade to a larger room facing Pl. Santa Ana. Location provides easy access to all points in Madrid plus a great selection of cafes on the Plaza open from morning to late at night.

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I had a very pleasant stay at the hotel. It is very clean, friendly , comfortable and smart. The room is well equipped and well organised, although a little small. For a short stay the room size is not a problem. The location is excellent and central and the hotel is surrounded by cafes and restaurants. The price is a little high, but the quality high […] too. Continua a leggere

Nice and glamorous lobby, nice room design, though the rooms are quite small and slightly worn-out since last renovation.

The room was small, not super comfortable reallty. The service was OK, nothing too special (they don't have any Dont disturb cards, so service woke us up every morning). But the location was excellent.

we stayed here for only one night and it was in the perfect location, I was able to get there by metro (but it takes MUCH longer than a taxi, so i'd recommend a taxi). We walked everywhere, didn't need to use a bus or metro at all to see any of the sights from the hotel. walkable to the train station, and the palace, plus there are great plazas and […] sights to see en route to the palace. We got a great deal for the star rating of the hotel, but the room was so small. just enough space for a king size bed and desk, but there is no way you could use the desk because the bed backed up right to it. we didn't care because we were only in the room to sleep, but for the size of the room, the rate wasn't that great of a deal anymore. beautiful hotel though and excellent location. a bit cold in the lobby area. Continua a leggere

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Located right in the centre of the tourist area so ideal for bars, restaurants and cultural sights. Hotel is very modern in decor with a calming atmosphere. Very clean, excellent staff and rooms have good facilities. Superb beds and excellent power shower. The only thing missing is coffee making facilities in the room, a very minor issue! All in all […] I would highly recommend this hotel for visitors to Madrid. Continua a leggere

We have stayed at this hotel before, and decided to upgrade to "The Level." Only difference was fifth floor versus a lower floor -- room size was the same, quite small. Location is very good in principle, but there are better deals in good locations. Next time we will stay elsewhere.

We had a delightful room on the corner of the building overlooking the square.In essence the windows were double glazed so that one could appreciate the atmosphere of the square or cut the sound out completely.The room itself was large and suffused with light because of the virtual floor to ceiling windows.However,despite temperatures in the low 30's […] the room did not heat up.The hotel is superbly located and within easy walking distance of the major attractions.The staff were very friendly and helpful and all spoke English.We highly recommmend this hotel. Continua a leggere

Made me feel like a superstar. Very clean, very glamorous and excellent restaurant ( Midnight Rose) and lounge (The Penthouse)!

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The hotel's ultimate desire to to please you. Everything is aesthetically pleasing and there is a list of movies and pillows you can have brought up to you without charge. The food was delicious and the bar played good rockin' roll and was clean--roof top club had an amazing view. The only down fall was that we had reserved a king bed but received two […] twins because they were out however I did later receive an email with a free upgrade if I choose to go back for the inconvenience. The rooms are small but the comfort is worth it. Continua a leggere

The hotel is great; very clean rooms, good products in the bathroom a great quality mattress. The cheaper rooms are small but well organized and good-looking. The only minus of this hotel is the incredibly expensive breakfast (30 Euro s person) not included in the price of the room.

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I have stayed at this hotel three times in the past six months and been very pleased each time. The staff is extraordinarily competent, friendly and knowledgeable. The location is great -- within walking distance of the major museums and historic sights. Would definitely recommend this hotel to others.