Kauai Marriott Resort Lihue

Beautiful resort. The second time we stayed there. Food at the hotel restaurant is consistently good and the food at the pool restaurant has improved since our last visit. Only one tiny critique: on our first day, waitress service at the pool was sooooo slow. The waitress didn't even approach us for over an hour and then service after that was extremely […] slow. She was nice, but definitely in no hurry. The next day was much better. Continua a leggere

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Close to the airport & nice pool area!!

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long walks from rooms to restaurants/shuttle if difficulty in walking

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We stayed here as well as the Courtyard Marriott up the road and found the latter the better hotel for $80 less a night. This place is good for people that don't want to go anywhere and who don't mind mingling with the large masses of people here. For us, we were looking to use the island, after all that's what the island is known for! The gardens of […] the hotel are excellent. The hotel halls and rooms are severely needing updates. Lack of comfort feel in the room, and lack of the Hawaiian touch. If you didn't know better, you could even think you were staying in Cincinnati. Service failed. They try, so I couldn't say it was a complete fail, but simple room service requests displayed a complete lack of communication on their collective part and was rather embarrassing for them. You pay over $200 a night for service and they really need to improve here. Continua a leggere

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The hotel is situated in the heart of Lihue, 2 minute drive from the airport. The rooms are clean and spacious with modern conveniences; ours had a fridge, LCD TV, coffee maker, hair dryer, safe. Our bed was soft and comfy and the pillows were a little soft for my liking. Highly recommend staying at the resort. The beach and pool area are awesome. No […] complaints here. Continua a leggere

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The hotel is the perfect location for a romantic getaway or a family vacation. The free shuttle to and from the airport was a big convenience and they will even take you to the airport to go pick up a rental car if you decide not to rent from the on-site Enterprise location. You really won't need a car, although there are tons of great things to see […] and do around the island. The beach out front is perfect for kids or those who just want to splash around, and there are several great restaurants within walking distance. We had a great stay and couldn't have been more pleased with the staff and facilities. Continua a leggere

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lovely stay. love that dukes is close by, within walking distance. great pool.

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One of my favorite hotels/resorts. The pool is next to the beach. Beautiful place, yet quiet. Koi pond and all natural beauty. I will definitely come back for sure.

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The Marriott is a nice hotel located near to the airport (but you do not hear any planes). The pool is very nice as is the beach. Overall I really liked this hotel but following my stay there I moved on to the Hyatt which I have to say is the better of the two. Location wise the Marriott is great for a base as the north shore is well worth visiting […] and it is closer from the Marriott than from the Hyatt. Continua a leggere

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Everything and Everyone was nice. My only concern was the $24.99 charge for some kind of resort package which I never asked for and never used, but was charged for. It was added to the welcome package without telling me there was an additional charge for it.

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The room was very nice however, our room was located next to the men/womens hospitality rooms.. Which made it very noisy with guests constantly going in and out and the door slamming and shaking our whole room. Other then that.. A very pleasant stay. The staff were all very welcoming and always smiling.

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The hotel was nice and the staff were helpful. We were disappointed that we did not get a king size bed like Expedia had confirmed back to us. They had two full size beds (not even queens) and they were not able to put them together. They claimed that is only an indication of what you might get...poor communication between Expedia and the hotel as our […] confirmation did not say this was only a possibility. The hotel is nicely situated though do not come here to get a good ocean experience since there are basically no waves or good snorkeling. The pool is great and there are 5 hot tubs. The food in Duke's restaurant was quite good but the poolside food was mediocre. Overall a good experience though. Continua a leggere

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Not too quiet, not too crowded. A perfect resort for families or couples. We also rented a car on site for enterprise and explored the island. Dukes is a good dinner place and there is an ABC store just off to the side of the resort for drinks and snacks. The pool is amazing and there is plenty of room for everyone to get a good spot with the chairs […] by the pool or the beach. Continua a leggere

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I didn't enjoy this hotel at all. Mainly it was an attitude of its people - very cheap, very corporate mentality, very unwelcoming and really not caring toward us during the stay. Overall this hotel left us with an impression that they wanted every single penny they could squeeze from us. Standard rooms are disgusting - loud, next to elevators, or have […] odor in them. We were first given a very small and dark room that smelled, then offered a 'better' room next to the elevator. I was really shocked that a resort would even consider selling rooms like that. I have never experienced that before. Because I continuously complained we were finally given a decent room - but it was quite an effort and staff also didn't do so graciously. Let me summarize - pictures you see on their website, is NOT what you will see when you get there. That said, property itself is good - there is a beautiful pool, good beach, few overpriced restaurants and a nice lobby. I would not stay here again however. Continua a leggere

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Typical resort hotel, generally very good but starting to show it's age in places. Daily resort fees charged even if you don't spend any time on the property - other than sleeping.

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Very nice place. Love the view from our room and the sound of the surf. The grounds are lovely and wait staff at the bar were very friendly and efficient. Enjoyed the koi and nene in the water feature area.

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Luggage escalator by ourselves, almost fell, made it lobby, was giving a map to find room, had to go down more flights of stairs with luggage, still no help. Went to dinner at the Italian restaurant, was seated, but then had to finely flag down a waitress in order to be waited on. The only place we found good services was at Dukes which we found was […] not part of the Marriott but rented space on their grounds. Tried one of the bars, for $12.00 you can get a drink. You would think for that price you would get at least a full oz but they only pour 1/2 oz. Continua a leggere

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Excellent location with easy access to visit either south or north shores. Magnificent vista of the Bay from almost anywhere in the resort. Ocean & Bay great for SUP, surf and bodyboard but no reef for snorkeling. Beach and pool were fantastic. Hotel and room super clean and well maintained, with very pleasant staff. Manucured gardens, superb koi fish […] pond with plenty wild animals enjoying the place. Great selection of restaurants inside and few minutes walk away from the resort, recommend in particular Duke restaurant. Very convenient free shuttle to/from airport closeby but no airport nuisance at all. Continua a leggere

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Located in a larger resort setting which includes a golf course and residential development, the grounds of the entire complex are stunning. Add to this the beautiful bay on which the hotel sits with a well protected bay, and the setting is great. We wanted to visit both the Na Pali coast in the north and the Waimea Canyon in the south so his centrally […] located resort served us well. Outside the resort, the town of Lihue is OK, but not the hotels strongest attraction. Continua a leggere

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Excellent hotel. One of the best we've been to. The room was excellent and comfortable. Staff were great and very friendly and helpful. Resort facility were brilliant. Location is very close to the airport ao you wont have to rush for your plane. We would definately recommend this hotel to any travellers.

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Beautiful very well kept hotel. Staff was very friendly and helpful always ready to give directions to anywhere on the island. The hotel concierge, Toshiko, was very helpful. Kukui's at pool side is a great place to eat breakfast, if you are willing to pay the price. The hostess, Gina was very friendly and helpful explaining the menu. Duke's is just […] down the walkway and a great place to go for dinner. For dessert order the Hula pie, you won't be sorry. Be sure you make reservations. The pool area and all hotel grounds are allways very clean and very well kept. If you can afford the price I would recommend this hotel to everybody. Continua a leggere

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We chose to stay here for our first night on Kauai and it was perfect. The quality definitely matches the price. Highly recommend. Great place to relax and get away from it all. The one downfall would be that you get too comfortable at the resort and miss out on all that Kauai has to offer.

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In spite of the push to upgrade, we stuck with the economy standard no view -- and were quite pleased with the lovely view of grass and trees. Very comfortable, resort is lovely, location excellent.

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Best place to relax and have a good time. The staff is wonderful.

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Great location within walking distance to numerous restaurants and activities.

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This hotel was absolutely beautiful. The pool was great. The beach was lovely. Dukes restaurant (on the grounds ) was really good. The Italian restaurant was snooty, and the food wasn't very good. Service was slow and bad. My only complaint about the hotel is the rooms were far from the lobby and the restaurants (a 15 min . walk). Also, when we pulled […] up to the hotel and was greeted by the parking people. They told us there was a fee for parking and valet When we checked in (registration is far from where you pull up to the hotel), they told us parking is included in your resort fee. People at the entrance should know this, and not try to scam you. That was our only glitch. Hotel is beautiful. Continua a leggere

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Just didn't find the wow in it, beautiful views, pool was amazing. Think the wow was just lacking staff wise. Above and beyond is missing.

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Everyone was a delight, nothing was to much trouble. The continental breakfast was excellent overlooking the pool area. Lots of water sport activities maybe a little expensive. Excellent pool side service. We enjoyed eating at Dukes upstairs was a better menu and the grilled fish is a recommendation. It would take a lot to beat this hotel.

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This was a great hotel. Initially scary as you take an escalator down to the lobby but then appears just like on the website. Had a great isolated beach.

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This hotel is like a lovely person on the outside who is a disappointment on the inside. First the good points - The hotel has an exquisite art collection. The gardens and grounds are immaculate. The pool is very nice and the centerpiece of the hotel. The restaurants we tried (Kuiko's, Kalipaki, Portofino) were all excellent. All of the servers we […] encountered were terrific. Now the issues. The beds are torture devices. So soft and squishy you sink towards the floor when you sit down. The pool boasts 5 hot tubs. These are great BUT there is NO ONE enforcing any rules. So they are all full of kids all the time. Note for travelers or those who have problems getting around: This is not the place for you. I injured my back in Hawaii alas and was using a cane. The hotel is very spread out . Imagine a cruise ship butterflied. then imagine walking it. There are few elevators and an access ramp only on one side of the pool area - so you have to walk all the way around the pool (which is far) or take 25 stone steps to get to lobby and bar area. The staff is apologetic and you get the impression they hear about this a lot. WORST OF ALL. There is no room service between 11am-5pm. And no soda machines on the floors - just ice machines which are as loud as a small jet. The sundries shop is a mile away in the lobby area. The bar is CLOSED - it is open open in the morning for coffee and then again at 5pm. Very odd. Continua a leggere

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Family of four (2 teenagers), spent our Christmas holiday at the Kauai Marriott resort. Lovely. The beach was perfect for playing on the boogie board. The pool is beautiful and well maintained. The kiddie pool wasn't something we needed, but it looked nice and the kids that were there seemed to enjoy it. The food in the restaurant is good. Prices are […] a bit high, we spent about $100/meal, however, portions are big, I would recommend sharing (although there is a charge for that). The tennis courts were the only thing I noticed that was not kept up well. But if you don't play tennis, you don't even have to look at them. Continua a leggere

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Real negative was food service. Hotel Restaurant was over priced for the food and service provided. It was embarassing that Duke's which rents space in the building, had better pricing and food than the hotels own restaurant. Parking is awful, tennis courts were a joke, pool towel policy and wrist bands made you think that you were swimming at the  […] YMCA. Continua a leggere

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We loved all of the natural beauty surrounding the hotel (the flowers, trees). The kids really enjoyed the pool which is a very good sized pool. Our room had an extraordinary view from the balcony where you could see the pool and ocean. The beach at the hotel is very nice with one of the calmest waters in the area which is ideal for children.

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The restaurant on the property is incredibly expensive - avoid it as much as possible. Plus, they add an 18% gratuity even for groups of 4 people automatically. Also, the pool towel boy is very rude / racist. He gave me a lecture about taking only 2 towels per card (I had 2 cards and asked for 4 towels, so not beyond the limit) while giving other people […] as many towels as they wanted without asking for any cards. Continua a leggere

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Beautiful Hotel and views! All the staff were so happy and friendly!

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Very comfortable. Very well set up. Perfect for couples or a family.

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My husband and I went here on our honeymoon over Christmas. What a find! I literally almost cried when we walked into the hotel for the first time. Starting with a beautiful tree-lined drive, free parking, and ending with a fantastic view from the room. There is an incredible koi fish pond that is fun even for grown-ups to look at. The human swimming […] pool itself is AMAZING! Donut-shaped, with real palm trees and chairs in the middle island, and spraying fountains. There were several hot tubs around the perimeter of the pool (watch out for the middle one - the only reason it's always empty is because you have to get back in the pool in order to get out! Brrrr!) which was nearly always empty despite being peak travel season. The whole resort environment was really relaxed. The in-house restaurant had great food, highly recommend their Christmas buffet, and the nearby Duke's restaurant was also delicious! Try ordering La Piña and drinking out of a whole carved out pineapple! The staff service was phenomenal. My only complaint here was that they did not respect the rule that "hanging towels means do not replace." I try to be a serious environmentalist, so this irked me some...but hey, if an excess of clean towels is my biggest complaint, then you can tell what kind of place this was. The rooms themselves were comfortable and well-maintained, with coffee pot, refrigerator, and awesome pillows. I could go on about this place. If I ever go back to Kauai, I would love to stay here. Continua a leggere

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The service was sub par, the pool heaters were broken, otherwise nice grounds and good food, although it was overpriced.

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We recently stayed here just a few days before Christmas and I must say what a beautiful resort. For starters, the pool view we booked was sold out so they upgraded us to an ocean front at no charge. Kalapaki beach is no special gem but it was really nice. The waves kept coming in, not big but consistent. It is a great place for beginning surfing or […] boogie boarding. The pool is gorgeous but a bit chilly. The front desk said that the heating pump went out but they were in the middle of fixing it. My 1 little ones stayed in the kiddie pool with the slide. They have 5 hot tubs all different temps so you can fin just the right one. Breakfast buffet was really nice. Omelettes made to order fresh fruit juices and lots o other fresh food. There was even a dessert bar with fresh tropical cakes. Right next door is Dukes restaurant. Fantastic place to dine. Every entree comes with a salad bar. Fresh Cesar fruit and about 30 other things. I highly recommend this resort. Such a beautiful place to spend some quiet relaxing time. Continua a leggere

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